PRIVACY POLICY
In this privacy policy, “we” “us” and “our” refers to NeedaFeed Limited.
1. Our commitment to maintaining your privacy
NeedaFeed’s Privacy Policy has been created because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices for needafeed.co.nz.
2. Collecting information on needafeed.co.nz visitors
We collect information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. We utilise this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with our partners to provide them with an overview of how visitors use the site. This is done for the purposes of providing you with a more efficient site.
IP Addresses
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
Cookies & Applets
needafeed.co.nz uses cookies to provide you with a better experience. These cookies allow us to increase your security and provide a way of monitoring single user access.
Credit Card Details
Credit Card transactions are processed by a third party and handled entirely on a separate site maintained by that party. We do not record, transmit or store any Credit Card details under any circumstances.
3. Collecting information on our Registered members
As part of registering with needafeed.co.nz, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
Registration
Registration is necessary before you can place an order. Registration includes submitting your name, email address, address (optional, but necessary if you require delivery), telephone number and option on receiving updates and promotional material. You may access this information at any time by clicking ‘My Details' under 'My Need A Feed’.
4. Email communications from Takeaways
We may send email correspondence to you on behalf of Takeaways with your approval. These emails are sent to registered users and you have the option of opting out of receiving these by changing your preferences in ‘My Details' under 'My Need A Feed’. We may also make you aware of additional products and services which form part of your relationship with us.
We do not sell or otherwise supply your personal information to any party.
5. Storage & Security of Personal Information
We take all reasonable steps to ensure the security of our system. We allow you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers that are protected in controlled facilities.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, We will not be held responsible for events arising from unauthorised access of your personal information. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on needafeed.co.nz.
6. Access to Your Information
Unless you become a registered needafeed.co.nz user, we do not collect information that identifies you personally. If however, if you do become a registered user, you are able to change and update your information at any time. Should you require assistance with updating your account or removing your details from the site, this can be by forwarding an email to: support@needafeed.co.nz
7. Our Partners & Advertisers
needafeed.co.nz provides links and passes to third party sites. The use of your information by these third party sites is not within our control and we cannot accept responsibility for the conduct of these companies.
8. Feedback
Feedback and comments regarding specific Takeways/Orders is stored on the site and is publicly available, however we will not display any personally identifiable information associated with the feedback unless you include it in the comments you leave.
We welcome ideas and feedback about all aspects of the site. We store feedback that users send to us. This feedback will be used to administer and refine the service and may be shared with our partners either in aggregate form or with specific identifying characteristics removed.
In some instances you may provide comments to us regarding our services. These comments may be displayed on our website to other users, if you do not wish for your comments to be displayed please email admin@needafeed.co.nz and we will remove your comments.
9. Privacy & Site Changes
From time to time, We may review and update our privacy policy. Revised versions will be updated on the website.